TERMS & CONDITIONS

Thank you for using www.aogp.net.

a o g p’s (“a o g p” “we” “us”)website aogp.net (“aogp.net” our “Site” or “Sites”) and related services are made  available to you in accordance with the following Terms of Use & Service, and any other rules posted on our Sites (collectively, the "TOS"). Please read the TOS carefully before placing any orders on www.aogp.net. We recommend you should keep a copy of the TOS for future reference.

Please read these terms and conditions carefully before using the site. By accessing, using or purchasing items from the site you are considered to be in agreement to all of these terms and conditions. If you do not accept these terms, do not use the site.

a o g p is a trading name of PUNK, a company registered in Hong Kong SAR. Our registered address is S202 Block A PMQ 35 Aberdeen Street HK.

 We reserves the right to make changes to the site, related policies and agreements, the privacy policy and this TOS at any time. You are advised to check the site from time to time to check the update or changes.

The following Terms and Conditions only apply to aogp.net.

 Registration 
 Eligibility to purchase 
 Pricing 
 Customs and import charges 
 Product availability 
 Payment 
 Acceptance of your order 
 Shipping & delivery 
 Returns and exchanges 
 Defective merchandise 
 Size alteration 
 Liability 
 Intellectual Property Rights 
 Content 
 No Waiver 
 Privacy policy 
 Contact Information 
 Complaints and governing law 

     REGISTRATION 
    To use some of the services or features made available to you on this site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address hello@aogp.net. We may also change registration requirements from time to time.

    If you are under 18, by registering for an account with us or otherwise using our Services, you agree that you have informed your parents and guardians about the TOS prior to such registration or use, and they have approved of such registration or use by you on the terms of the TOS. a o g p reserves the right to only accept orders from you if you are aged 18 or over.
    In using the site, you agree to accept responsibility for all activities conducted through your account. You are responsible for keeping your account and password secure. If you feel or suspect that the security of your account has been compromised or if there is unauthorized use of your account, please contact us immediately. Please refer to our privacy policy for more information on how we use our personal data.

    By registering for our site as a member, you are agreeing to receive regular newsletters and marketing related emails from a o g p. Should you wish to be removed from our email list, you can unsubscribe or terminate your account any time.

    Please refer to our Privacy policy for information about how we use your data.

     ELIGIBILITY TO PURCHASE 
    In order to place orders with us, you must meet our conditions of eligibility:

    • Be aged 18 years of age or over
    • Be in possession of a valid credit/debit card issued by a licensed bank acceptable to Paypal for payment
    • Providing personal and payment details that are warranted by you to be both valid and accurate (email address, real name, phone number, billing information and other requested information as indicated on the Site).

    In placing an order with us, you authorize Paypal to process a charge or charges on your credit/debit card in the amount of the total purchase price of your order.

    All orders are subject to stock availability and confirmation of the order price. Items in your shopping basket are not reserved and may be purchased by other customers.

    The Site is for your personal use only. You may not purchase goods from the Site for reselling purposes or commercial exploitation.

     PRICING 
    Prices are shown on the site in Hong Kong Dollars (HKD). Prices displayed on the site at the time your order is accepted will be honoured except in the case of obvious error.

    While we use our best endeavors to ensure that all prices on the site are accurate. Errors may occur. We do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of the merchandise you have ordered, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as cancelled.
     
    Excluding HKD, the currencies shown on the site are a guideline. If your credit/debit card is not denominated in Hong Kong Dollars (HKD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

     CUSTOMS & IMPORT CHARGES 
    Taxes and duties applicable to your order depend on the shipping country of your order:

    Hong Kong orders are not subject to taxes and duties.

    Orders from countries served on a Delivery Duty Paid (DDP) basis will incur relevant import tax and duty and will be included in the final purchase price. This one-step process is for your convenience. Please note that the import tax and duty charges would be passed to the relevant local Customs authorities and are therefore non-refundable. Please refer to SHIPPING for the most up-to-date list of countries served on a DDP basis.

    Customers placing orders from countries served on a Delivery Duty Unpaid (DDU) basis will only be charged for the price of the product(s) purchased (excluding taxes and duties) and the delivery costs. Customers will be responsible for the payment of all import tax and duties levied by the country to which the products are shipped and payment of the said tax and duties is necessary for the release of the products ordered from the Customs on arrival. Our courier, Fedex, HK Post or SF express, will contact customers about the details of any import duty to pay. We advise you to contact your local customs authority to determine the cost of import tax and duties of your order prior to your placing orders with us.

     PRODUCT AVAILABILITY
    Please read carefully about availability of each product. While we make every effort to only display items that are currently in stock and available to ship, there may be instances from time to time where we run out of stock in an item. If a product is not available when you order processes, we will attempt to contact you and if we are unable to contact you, we will treat the order as cancelled.

    As necessary, we reserve the right to limit the quantity of products we supply; supply only part of an order or to divide up orders. We also reserve the right to alter the terms or duration of any special offer or sale promotion.  Each client may make on-line purchase of up to three items per style. If you would like to purchase additional quantities, please contact hello@aogp.net.  Our sales representative will get back to you soon.

     PAYMENT 
    We accept payment through Paypal on our site. Paypal accepts Visa, MasterCard, American Express. You are not required to have a Paypal account to process an order.

    By placing an order using one of the above Credit/Debit card and online payment methods, you confirm that the Credit/Debit card(s) or Paypal account used is yours, so that you have been authorised by the owner to use it. If your card issuer refuses to authorize payment to us, we will not be liable for any delay or non-delivery.

    All credit/debit card transactions on this site are processed by Paypal. We DO NOT store any information of your credit/debit card details.

     ACCEPTANCE OF YOUR ORDER 
    Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

    Unless you cancel your order, acceptance of your order and completion of the contract between you and a o g p will be completed when we email you to confirm the goods have been dispatched and your payment has been accepted. Only the goods listed in the confirmation email sent at the time of dispatch are subject of the sale contract. The sale contract is therefore concluded in Hong Kong and the language of the contract is English.

    a o g p reserve the right not to accept an order for any reason in its sole discretion (including, but not limited to, any of the following):

    • We are unable to obtain authorization for payment, 
    • The item you ordered is out of stock, or does not satisfy our quality control standards and is withdraw, or due to shipping restrictions apply to a particular item, 
    • You do not meet the eligibility criteria set out within the TOS.
    • We identify a pricing or product description error.

    Our Customer Service team will contact you as soon as possible if there are any problems with your order.

    We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

    Whilst every effort is made to make sure details on our website are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfil an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.

     SHIPPING & DELIVERY 
    Please refer to Shipping & delivery page

     RETURNS AND EXCHANGES 
    All pieces are non-refundable and cannot be exchanges after payment settled.

     DEFECTIVE MERCHANDISE 
    All items undergo comprehensive quality control and are checked for faults and damage before they are sent to customers. Should you receive an item that is not in perfect condition, please contact us immediately by emailing to hello@aogp.net . a o g p reserves the right to request photographic support regarding Defective Merchandise before authorising a return
    We may, where possible, offer to repair the item. If this is not possible, or not what you prefer, we will issue a replacement. Shipping, tax and duties’ costs on faulty or damaged items/ replacements will not be charged after the initial delivery. Cash refunds or credited back to the credit card are not available.

     LIABILITY 
    a o g p does not guarantee that the use of aogp.net and services will be error-free or that the site or the servers that make it available are free of viruses or other harmful components. We recommend all users of the Site to ensure they have up-to-date software, including anti-virus, installed.
    Some events may happen beyond our reasonable control, such as adverse weather. Under such conditions, we will always do our best to aim at maintaining its services but will not be responsible for failing to meet any obligations in this TOS.

     INTELLECTUAL PROPERTY RIGHTS 
    aogp.net consists of software and “material” (Which is defined as, or includes, images, video, text formats, styles of presentation, software (including HTML code)  are the intellectual property of a o g p and are protected by intellectual property and copyright laws and international treaty provisions.
    aogp.net is for your personal and non-commercial use only. Any non-personal and/or commercial use of the material is only permitted when expressly authorized by a o g p and/or its third party licensors. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, data mine or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose without prior consent or authorization of a o g p. Any such unauthorized actions may result in civil consequences or criminal penalties. a o g p reserves the right to withdraw or amend any item of the Services without notice. We will not be liable if for any reason the Site is unavailable at any time and for any period.

    CONTENT
    We will endeavor to ensure that the content (i.e. graphics, photographs, including all image rights, sounds, music, video, audio or text)  and the product descriptions on a o g p are as accurate and complete as possible. We however do not warrant that “content” and product descriptions are accurate, complete, current or error free.

    We have made every effort to display as accurately as possible the colors of our products that appear on a o g p. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.

    Opinions expressed on aogp.net  are the personal opinions of the authors and do not reflect the views of a o g p. By posting you agree to be solely responsible for the content of all information you contribute. You also grant to a o g p a right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and may take up to72 hrs to be displayed but a o g p does not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please mail hello@aogp.net. a o g p reserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public, information you consider confidential should not be posted to this site.

     NO WAIVER 
    If you breach  the Terms of Service (TOS) and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the TOS.

     PRIVACY POLICY 
    We respect the privacy rights of our online visitors and recognize the importance of protecting your personal information. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with.

    We collect, use and store your personal data to ensure we can provide various services to you and offer you a personal experience online and in our stores. This may occur on our Site or via other means. We will keep your personal data confidential at all times and only collect, use and store it in accordance with this Privacy Policy. 

    The following information is provided by a o g p to enable you to be fully informed of our Privacy Policies. By visiting www.aogp.net, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

    aogp.net collects personal information in several ways when you place an order or register for a service offered by a o g p. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order. Saved card details will never be shared with third parties and will only be used to process your order.

    We may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
    We may also use your personal information to send you marketing updates but only ever in accordance with your preferences. We do not sell your details to third party marketing companies.

     CONTACT INFORMATION 
    If you have any questions, concerns or notices of violations to these terms and conditions, please contact us by sending an email to hello@aogp.net .

     COMPLAINTS AND GOVERNING LAW 
    If you have a complaint about us, please email to hello@aogp.net giving full details including date of purchase and order reference number where applicable and your full name and address and contact details.
    The TOS, together with all our policies and procedures, are governed by and construed in accordance with Hong Kong SAR law. The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the event of any dispute or claim associated with these TOS.