SHIPPING & DELIVERY

 SHIPPING & DELIVERY 
The below delivery schedules apply to items that are in stock.
For items that are out of stock or made by order, we will contact you for further arrangement.   

 DELIVERY WITHIN HONG KONG 
We offer delivery service to Hong Kong via Speedpost (Hong Kong Post). 
The delivery service is free on orders over HK$1800.
For orders below HK$1800, a HK$60 delivery charge is applicable.

 INTERNATIONAL DELIVERY 
International orders will be shipped using Hong Kong Post/ Speedpost delivery service unless the order is subject to an upgrade to DHL or subject to our free upgrade offer with DHL.

Upgrade to DHL
For upgrade to DHL delivery, we will contact you to confirm the postage costs. 

Free upgrade to DHL
For orders above $3500, will deliver your order with DHL for free.

 DELIVERY TIME 
Your order will be dispatched as soon as possible, subject to stock availability and quality checks.

Standard shipping delivery time  (Hong Kong Post/ Speedpost) *

Prime shipping delivery time (DHL)*

Hong Kong

2-4 working days

N/A

Mainland China/ Macau

5-6 working days

4-5 working days

Asia Pacific (Including Australia)

7-9 working days

4-5 working days

Rest of the World

9-15 workings days

7-8 working days


*Delivery times are  determined by number of business days (Monday to Friday, excluding public holidays) from the day after we ship your order.

* Delivery may be delayed if a typhoon signal No.8 is raised or black rainstorm warning is in effect. In these instances you will be informed of the delay and the new delivery time.

 

 IMPORTANT INFORMATION 
  • Our delivery time starts from the moment an order is accepted and includes a 72 hour period where your items will be processed for our final quality check.
  • Please allow extra time for your order to be processed during public holidays and busy periods. For a list of Hong Kong public holidays, please click here.
  • Please be informed that in some cases your local customs office may require additional documents and time to have your package cleared. During such instances, the estimated delivery time may be affected.
  • We will do our best to keep delays to a minimum.

    IMPORTANT INFORMATION ABOUT INTERNATIONAL DELIVERIES 
    Product prices displayed are exclusive of all DUTIES & TAX. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.
    Country Estimate tax & duty Remark
    Australia  0-20%
    Orders under AU$ 1,000 are not subject to tax
    EU countries 22-30% -
    Indonesia 28% -
    Japan 13.5% -
    Singapore 7% -
    UK 22.5% -
    United States of America 5.5% -

    The estimated duty & tax rates provided are for reference only. The actual amount charged by customs may differ from the rates listed above.  For further details, please contact your local customs office.